
Cross Platform Social Media Marketing
How to Run A Successful Cross Platform Social Media Marketing Campaign
There are so many different Social Media platforms which can be used in your marketing campaign, but choosing which platforms you’re going to make use of can be a challenge in itself. Each Social Media platform is shaped to match users’ personal traits and behaviours. Not all Social Media platforms fit with all types of target audiences, but once you have chosen the right platforms that your audience use daily, then you will start seeing real results.
There are many benefits to using a cross platform social media strategy, however, running the campaign across multiple platforms can be tricky. Below are some tips on how to make the most out of your cross platform social media marketing campaign.
Don’t Use the Same Posts Across all Platforms
Every Platform has a different layout and strategy for posting. Some platforms have different character limits, some platforms allow for links on posts and others don’t, image formatting can also differ from platform to platform. On some platforms, the use of images or videos will be more effective, whereas on other platforms, the text of the post may have more of an impact.
If you post the exact same thing across every platform, your viewers will notice quickly. This may make your campaign look unprofessional and may cause audience fatigue.
It is also important to make sure that your content marketing posts are engaging for your audience, and reposting the same posts across every Social Media channel will not keep your audience engaged. You need to find a way to post the same type of content, but in a different way that fits both the target audiences needs and the Social Media platform needs.
Track Your Cross-Platform Social Media Marketing Campaign
When making a cross platform campaign, you need to establish your goals. Increasing the number of leads, or brand awareness are key goals that businesses often aim for when setting up a multi – channel campaign. The analytics and metrics you measure will depend on the target you are trying to achieve.
Content marketing, such as blog posts and article posts, metrics differ according to the platforms you are using.
Many social media platforms have built in analytical tools. Likes and comments on specific posts can be used to track and measure the engagement across multiple platforms. Specific metrics, such as Retweets on Twitter and Swipe Ups for Instagram Stories, should be used and defined in your strategy.
Each Social Media platform is different in their own way, so they will be tracked using different metrics. It is important that you are consistent with checking your metrics throughout a cross platform Social Media campaign, as each platform will have different Social Media management tools for analysing numerical results.
Many digital marketing tools, such as SEMrush and Hootsuite have built in social media tracking tools which allow you to track metrics for all platforms in one place. The Google Analytics Acquisition Tool will allow you to view the amount of traffic coming to your website from each platform, allowing you to compare which platforms are most effective for your campaign.
By keeping track of each platform, you will be able to track which posts on which Social Media were successful and which weren’t. This will help you decide on the types of posts you should use in the future.
Often, a budget is set aside for the use of social media ads on a cross platform Social Media campaign, so analytics results will help you decide how to distribute the money between the Social Media platforms, based on the success of each post compared with the metric results.
Keeping track helps you understand your target audience. Using the data will determine who is viewing your posts and who is clicking to look further into your business, helping you save money in the business or distribute your budgeted money elsewhere. You can also use this information to improve your posts to target your specific target audience, which will guarantee more of a chance of the cross channel campaign being a success.
Promoting One Channel on Another Platform
If you use multiple social media platforms, take advantage of your different platforms to help promote each other. This will help you attract more followers to less popular networks you may be running as part of for your campaign.
There are many ways you can do this, such as:
- Posting a short video of a video you may of made on Facebook, and tagging the link to your Youtube channel to see the full video.
- Posting a contest on your Instagram story and directing people to the Facebook account to enter into it.
- Putting all the Social Media channels usernames in the bio of each Social Media.
Storytelling
Creating a story throughout your multiple channels has a substantial benefit to a multi-channel campaign.
Storytelling can do a lot more than promote a business’ products and services, if used in the right way. This strategy will help you appear more innovative and creative with your approach to advertising your services and products to customers.
This will help you develop a relationship with your customers, and will help promote trust.
Storytelling will help people to remember your campaign more as it will be different to traditional campaigns. It will also help clarify and represent your brand to people, and help you stand out from your competition.
How can Bark Street Digital Assist?
Bark Street Digital has a team of highly experienced IT and digital marketer strategy experts who are willing to help you. We understand that many businesses may be wondering how to run a successful Cross Platform Social Media marketing campaign, which is why we are offering advice and support on your upcoming campaigns. If you would like one of our marketing experts to help run your campaign, then get in touch today by calling 01204 263028 or by completing our Contact Us form.
We have experience in both b2b marketing and b2c marketing, so if you would like to find out more about how our social media management services could help improve your brand recognition and lead generation, feel free to get in touch.
You can find out more about the services we offer at Bark Street Digital by checking out Our Services page.
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A practical framework for cross Platform Social Media Marketing
Social platforms and formats will continue to change. A durable approach therefore starts with audience needs, a recognisable point of view and material that can be adapted rather than copied blindly from one channel to another. Consistency matters, but relevance and useful creative choices matter more than posting for its own sake.
Start with the customer and the commercial goal
Write down the specific customer you want to attract, the problem they are trying to solve and the action you want them to take. This prevents cross Platform Social Media Marketing from becoming a disconnected task. Review the language customers use in calls, enquiries, reviews and search data. It often reveals concerns that a generic keyword list misses.
Next, define the commercial outcome. More traffic can be useful, but qualified enquiries, booked appointments, suitable applications or sales are clearer measures of value. Agree what a good enquiry looks like and make sure the page or campaign answers the questions that usually prevent that person from acting.
Build evidence and clarity into the experience
People need reasons to believe a claim. Use accurate service details, transparent explanations, relevant examples, genuine reviews and clear contact information. Avoid unsupported superlatives. If evidence is not available, explain the process and the standards used instead of inventing a result. This creates a more trustworthy experience and gives the content substance.
Structure also matters. Lead with a direct answer, then develop the detail under descriptive headings. Use examples where they improve understanding, connect related pages with useful internal links and remove anything that exists only to repeat a phrase. A reader should be able to scan the page and still understand its main recommendation.
Measure, learn and improve
Create a simple baseline before making changes. Record the relevant visibility, engagement and enquiry measures, then review them on a regular schedule. Look for patterns over time rather than treating a single week as a verdict. Where possible, compare lead quality as well as volume so growth does not come at the expense of relevance.
Improvement should be deliberate. Test one meaningful change, such as a clearer proposition, a stronger answer to a common objection or a simpler enquiry path. Keep what helps and document what you learn. Revisit the content when services, customer questions or evidence change. This approach keeps cross Platform Social Media Marketing accurate and useful without chasing every short-lived trend.
Common mistakes to avoid
Do not copy a competitor's plan without understanding its audience, authority or budget. Avoid publishing vague content that could belong to any business, and do not hide the next step behind unnecessary friction. It is also important not to confuse activity with progress. A full calendar or a longer report is not valuable unless it supports better decisions and better-fit enquiries.
Finally, allow enough time to learn. Strong marketing compounds when useful pages, clear messages and reliable measurement work together. Review the strategy regularly, but do not abandon a sound direction because of normal short-term variation. The objective is a dependable source of visibility and demand that supports the wider business.
Cross Platform Social Media Marketing FAQs
Which social media platform should a business prioritise?+
Prioritise the platform used by the customers you most want to reach and where your team can create credible material consistently. Audience research, existing enquiry data and a short controlled test are more useful than choosing a platform because it is fashionable. It is usually better to use one channel well than several without a clear purpose.
How often should a business post on social media?+
Choose a rhythm your team can maintain while protecting quality and response time. Consistency helps, but there is no universal number that guarantees reach. Plan a useful mix of advice, evidence, people and offers, then review engagement and commercial response to decide whether a higher frequency is worthwhile.
Does a business need professional video for social media?+
Not for every post. Clear phone footage can work well when the idea, sound and lighting are suitable. Businesses should supply authentic raw footage for formats such as TikTok and Reels, or arrange a videographer when production quality or a complex shoot requires it. The choice should support the message rather than imitate a trend.
How should social media results be measured?+
Match measures to the objective. Reach and engagement can show whether material earns attention, while website visits, enquiries, bookings and attributed sales provide stronger commercial evidence. Review the quality of responses as well as totals, because a smaller relevant audience may be more valuable than a large passive one.